We firmly believe in and stand behind our products 100%, but we understand that they cannot work perfectly for everyone all of the time. If you would like to request a refund, please contact us. When requesting a refund, we respectfully ask that you meet the following refund policy conditions:
Eligibility conditions for a refund request:
- You are within the first 7 days of the original purchase of the font.
- You have purchased the font, and after installing you found that the font is not like what it’s described.
- You have an issue that we are unable to resolve which makes the font unusable. We may ask you questions regarding the nature of your refund request so we can improve the font in the future.
- If your issue(s) comes from not being able to install the font properly or get the font to perform its basic functions, we will happily consider your refund request.
- You have contacted our support team and allowed us to attempt to resolve your issue(s), or have explained why the font will not work for you.
- You agree to deactivate and uninstall the font from your site if a refund is granted.
- Refunds will be offered at our sole discretion. By purchasing font from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment, or legal actions. We are not liable to cover any differences in exchange rates between the time you purchased and the time you are refunded.